TERMS AND CONDITIONS

GENERAL

The Intelligent Machines Lab website and mobile application and related services, including software, content, and Language Proficiency Assessment Services (the Service or Service or Services) are operated by Intelligent Machines Lab Inc. Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”). By accessing or using any part of the Service, the User (User or Users) represents that they have read, understood, and agree to be bound by these Terms and Conditions including any future modifications. If the User does not agree to abide by these Terms and Conditions, the User is not authorized to use, access or participate in the Service.Intelligent Machines Lab offers some free content and features, but it is not completely cost-free. Services that are only offered for payment are clearly detailed and marked. To allow for a high standard of technology and learning material, fees are necessary. However they are not charged without explicit warning to the User.

Can I return my item?


Items that are personalised or made to specific requirements are excluded from the Distance Selling Regulations and are non returnable.

However, if we have made an error or if the item is faulty then we will, of course, rectify this.

Please inform us as soon as possible if there is an issue with your item and we will resolve the problem for you.

We reserve the right to cancel your order at any time and issue a full refund.

Thank you




How can I leave a review


We hope you are happy with your product(s). It's easy and much appreciated :). Just a comment in the "comments box" ( below the products on our home page). Thanks in advance for sharing your opinion.




How can I pay for my order?


We accept payments through PayPal and/or Credit & Debit Card. Every order is covered by PayPal buyer protection! Thank you




Free postage?


Free postage on every order above £99. Thank you




When my item will be posted?


Production Time 1-3 Working Days Usually dispatched within 24 hours Plaese note that any varnished item needs to be fully dry before dispatch. It usually takes not more than 72 hours. Thank you.




Can I return my item?


Items that are personalised or made to specific requirements are excluded from the Distance Selling Regulations and are non returnable.

However, if we have made an error or if the item is faulty then we will, of course, rectify this.

Please inform us as soon as possible if there is an issue with your item and we will resolve the problem for you.

We reserve the right to cancel your order at any time and issue a full refund.

Thank you




Why should I buy from Flame Bespoke Gifts?


Lovely question :) but it's better to ask our more than 1000 happy customers...